Digital Agency Coaching and Therapy

Are you running a Digital Agency that you started up because you love what you do and wanted to bring that to the world, in your way? Are you now spending more and more time fighting fires or working IN the business rather than ON it?

It can be a very challenging and lonely place!

As a Digital Agency Owner/Director, which of the following sound familiar?

  • I spend more time than I'd like fighting fires with clients and staff which may be preventable
  • I often worry about the numbers, and how they affect the business
  • My client churn rate is faster than my new sign project ups
  • I can feel there is a barrier to growth but can't put my finger on it
  • Its like feast and famine and feels like we're on a Hamster wheel
  • I'm not so sure if this will stand the test of time given the pressures on me and my time
  • I'm not 100% sure what everyone is doing all the time...but they are busy..

It’s nothing to be ashamed of, it’s really quite normal for digital agency founder-owners to have issues. Often, you start your digital agency because of your practical talents and not because you’re a business guru. As things have grown you’ve realised you can’t do it all. – Nobody can!

Things grew well at the start and the momentum felt great. If feels like, along the way, you miss those unknown-unknowns of running your digital agency that can end up costing time, frustrations and potentially the business itself. Now more than ever, that’s not what anyone wants.

Having built, run and exited a couple of agencies, I’ve definitely felt the same highs and lows you might be feeling – by stepping back to look at all of my own wins and losses over the last ten years I am able to offer an authentic, no-BS coaching and support approach that’ll get you where you want to be.

More profit and less stress with a decent trajectory for the growth you want? Maybe there’s something I can help with…

What could we do together?

Scroll down to read about the 3 core services I offer to Digital Agencies.



Specifically designed for Digital Agency owner/directors who know they want to grow but want support in mapping out a tailored strategic route, with the tools and accountability to get you there..

We take properly set out time together to understand the agency history, uncover the individual challenges you (and the agency) face, we then work out a by-the-numbers realistic strategy and then, work hard to transforming things for you. Think of it as the external support that keeps you focused and on track to a better business and lifestyle.

It’ll be hard work, all the good things tend to be. Good things like this are a proper agency gamechanger.

What do we do together?

  • Spend time 1:1 with you to understand you and your agency
  • Build a realistic long-term strategy
  • Consistently catch-up to ensure we keep traction (email/message)
  • Optional 1:1 coaching calls each month (1.5hrs)
  • Quarterly strategic review and issue resolution
  • Work hours support line
  • Intranet and community access

Fees – £1,000 + VAT per month

Digital Agency strategy


This is ideal for any agency decision-maker who understand what needs to be done but want a trusted advisor to help sense-check ideas and then support the building of the strategy & maintain traction as things grow.

This best fits agencies looking to make a big company change project or pivot. Sometimes, no matter how clear something may be in your head, having outside perspectives might help. With a few nudges in the right direction and support through the knock-on impact of changes could make all the difference. A coaching plan that is focused on a strategy might be the way to go!

How does it work?

  • Understand you and your agency plans
  • Help to build a focused and realistic strategy
  • Develop a smart timeline over the project
  • Maintain traction with catch up calls
  • Work hours support line
  • Intranet and community access

Fees – £4,000 + VAT per project (usually over 3 months max)


Digital Agency Focus


Best suited for digital agency owners, directors or key agency decision-makers who need someone to bounce ideas off or provide a listening ear to support issue resolution.

Honestly, I’ve been there! It was lonely, and every problem felt personal or too complex to keep to myself. Trouble is, there wasn’t anyone else to talk the issue/problem/thought with! No matter how well things are going, it can all take a toll over the course of time. Sometimes you just need to offload the thought, unpack the connected factors and look at problems from another angle relatively regularly, so you stay sane. A digital agency owner-director trusted ‘Agony-Aunt’ style therapy can add a perspective that you can’t get from your mum…. or even your Aunt.

What do you get from the therapy couch?

  • We get an understanding of you and your agency with any back-story
  • We then develop an essential rapport and shorthand
  • Organise 4 weekly 1hr sessions or flexibly adjust as needed
  • Arrange a between session support line
  • No-BS clarity always!

Fees – £1,000 + VAT per month

Digital Agency Therapy

I bet you have questions!

It’s really tough at the top sometimes. We work really hard at growing our agencies and often the wins outweigh the losses. It can mean it’s hard to know when or if you can do better. Since you’re here it’s quite likely that the first list above resonates with you a little. Therefore, if you’re already recognising that there is more you can do, but from a different approach then now may be the right time.

It’s REALLY easy to read a book and write a to-do list of all the things you’ve read. For some people that might be enough but from my own experience, working “in” the business can often get in the way of working “on” the business.

With that in mind, yes you can technically learn all the theory from a few books and blogs but the accountability, traction and ability to see things from a working “on” the business perspective aren’t usually possible. Trust me, I tried it myself and it hurt!

Well, that really does depend on the overall requirements and scale of ambition. Remembering, what we all say in business land about Cost V’s Value it’s important to understand that when the wheels start turning and the traction begins to show changes, anything spent should show a tangible return for you.

Realistically speaking though, that isn’t a clear no-BS answer like I’d prefer to give.

To put it simply, the fees in the services above are the minimum expectations and once we have a proper chat you and I can work out; What you need v What can be spent v What you want to see as your key outcomes. I’ll promise not to mess about with some complex pricing strategy that hides anything from you.

I can tell you this for free… You should only really be looking to work with a coach that you can see something of yourself in. What I mean is, there are THOUSANDS of people saying they are business coaches but very few who have lived and breathed the same life you’re living right now.

Not to sound horrible but a crusty old guy who used to coach direct marketing firms might not be the best bet.

What makes a good coach is someone who has worked at the coalface, from the ground up and knows the industry as well as you. Someone who knows enough about the world of business land to understand if you’re heading in the right direction and if there is value in another approach.

I’ve made all the mistakes and learned from them. I’ve built and run businesses and know where it can, and often does, go wrong.

That really does depend on what you’re hoping to achieve. I’d take the time to book in an initial call and chat with me. Let us run through the history of you and your business as well as the current and immediate thoughts/issues/worries, something will come out in the call.

To keep it simple:

  • If you’re going around the company Hamster wheel and not really sure what to do to grow, TRANSFORM is probably for you.
  • If you are planning to pivot the business or take on another department or division then perhaps FOCUS is the way forward.
  • Perhaps you’re sitting up in bed all night worrying about one thing or another and you’re losing the love for your baby. In that case, THERAPY might be suitable.

In any some cases, maybe you need to TRANSFORM the way things work as well as FOCUS on another project so you might want to work on both areas with me. Let’s chat and see where I can help.

As a basic minimum, the chances you’re that you’re on this page without meeting the typical demographic is slim. Especially if you’re this far down the page!

Company owner/directors are typically reaching out when their business is:

  • Between 3 and 15 staff as a minimum. Larger companies have different problems that FOCUS can help.
  • Running at between £200k and £500k Turnover as a minimum.

If the above isn’t you, that’s not to say I can’t help. It’s the usual company owner/director business size that I find are ready to do some cool work.

Really, this entirely depends again on the needs. Nothing is off the table outside of the obvious advice that can’t be given as gospel (HR law, contract law & finance law). The leadership work is always better coming from the leaders but supporting 1:1 with the core team is never off the table.

Do you want to work with me?

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